Shipping & Delivery
Domestic Shipping Methods
Orders shipped within the 48 contiguous states will be shipped USPS (United States Postal Service). Orders shipping to Alaska and Hawaii will be shipped USPS (United States Postal Service). We also offer Priority Mail options as well. Our customer service representative can quote all shipping costs and fees when placing your order.
International Orders (Outside the US)
We ship to International destinations USPS (United States Postal Service).
Overnight Delivery is not available in all locations, including remote areas such as Hawaii and Alaska. My Hive Tool requires a signature for all Overnight shipments, and Ground Deliveries over $500. All in stock orders will ship from our location in 5 to 7 business days.
Missing / Lost Orders
U.S. Postal Service missing orders can only be traced after 15 business days from the ship date. Replacement orders or credit for damaged or missing orders will not be issued until the US Postal Service has approved the claim; the claims process could take as long as 4 - 6 weeks. The U.S. Postal Service imposes weight and size limitations on shipments as well, to some locations. Please consult your local postal office for more information.
Return PolicyIn the unlikely event that you are not satisfied, please return your order to us in the original packaging, including your receipt and your daytime contact information. Merchandise may be exchanged or returned for a credit within 30 days of your purchase. Media items such as CD-Roms, DVD’s, Blu-Ray and Downloads are non returnable. Shipping and handling fees will not be refunded. For questions, please contact us at 1.888.426.3917